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Standards

Company Standards

Leadership

Experienced Senior Management
Participate in leadership roles within DD advisory meetings
Maintain stores that reflect a positive image of Dunkin' Brands
Establish a Management Development Process

Team

Implement hiring strategies to garner employees and foster career development
Provide benefits and bonus programs
Reward sucess and promote from within, build a team environment
Effectively train the team to continue to uphold high operational standards

Guest Experience

Maintain high standards of service, product quality, and friendliness to retain customers
Ensure our staff is committed to providing an exceptional service to customers
Maintain or exceed a set goals customer reviews

Values

Put the interest of Dunkin' Brands as first priority
Minimum customer complaints. Communicate with customer base and address complaints efficiently
Food Safety Evaluated by Store Manager & DM

Performance Goal

Track and improve the speed of service to our customers. Build and expand upon the existing customer base
Focus on employee retention. Establish reward systems for strong performance
Focus on each and every aspect of the store appearance

Why choose us

Why Choose Us for Your Logistics Needs?

At VAAP Management, people come first—from our team members to every guest we serve.

People-First Culture

We foster an "Of Course I Can" mindset that inspires confidence and accountability across all levels.

Multi-Brand Expertise

We proudly operate iconic brands like Dunkin’, Baskin Robbins, Buffalo Wild Wings GO, and Curry Up Now with precision and consistency.

Growth & Development

We invest in our people with unlimited opportunities for learning, leadership, and career advancement.

Operational Excellence

From quality control to guest service, we maintain the highest standards across every touchpoint.

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